Cairnie Fruit Farm Ticket Portal

FAQs / Help

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email or showing it on your phone as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds but you are able to change the date of your day pass if you do so before 11am on the date you are booked to visit. To do this you must either create an account at checkout or log in to your account before booking. 

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

Where is the Fast Track desk?

In the Farm Shop or head directly to the 'Strawberry Kiosk' at the entrance to the Funyard.

I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you or show the booking and barcode on your phone, coupled with some ID.

How long will I be in the activity / event last for?

Day Tickets – All Day
Season tickets – March to October 
 

What time should I arrive?

We open 10.00am and close at 4.30pm. Our day passes are for the full day and you can arrive at any time during our opening hours. Please confirm opening hours on our main website as we are a seasonal business and they are subject to change. 

Is Car Parking available?

We have free onsite parking. Diabled parking available next Farm Shop. 

Can I make group bookings?

For group bookings please email  info@cairniefruitfarm.co.uk

Is there wheelchair access?

Our Farm Shop and Cafe are wheel chair accessible with an accessible toilet. For full information on our site access please see our Farm Accessibility section on our main website.

Can I purchase a ticket in-store or on the day?

Yes, Funyard day passes can be purchased online or in person when you arrive.

Do you have restrooms available?

Restrooms are available as well as hand washing stations and sanitising points.

How can I get in contact with you?

01334 655610 or info@cairniefruitfarm.co.uk