Online Security

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Payment Methods

We accept the following credit and debit cards:

Maestro accepted Mastercard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted Card (Worldpay) logo

FAQs / Help

Please click on a question to see the answer…

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number.  Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

Where is the Fast Track desk?

In the Farm Shop

I don't have a printer...

You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

How long will I be in the activity / event last for?

Day Tickets – All Day
Season tickets – 12 March – 1st November

What time should I arrive?

We open 9.30 a.m. Close 5.15

Is Car Parking available?

Free Car Parking

Can I make group bookings?

Group Bookings please call 01334 655610 or email

Is there wheelchair access?

Wheel chair access

Can I purchase a ticket in-store or on the day?

Tickets can be bought on site

Do you have restrooms available?

Restrooms available

How can I get in contact with you?